Para Transpo - Ottawa, Ontario

Dirección: 925 Belfast Rd, Ottawa, ON K1G 0Z4, Canadá.
Teléfono: 6135605000.
Página web: octranspo.com.
Especialidades: Servicio de transporte, Oficinas de empresa.
Otros datos de interés: Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas.
Opiniones: Esta empresa tiene 104 valoraciones según Google My Business.
Opinión media: 3/5.

Ubicación de Para Transpo

Para Transpo 925 Belfast Rd, Ottawa, ON K1G 0Z4, Canadá

Horario de Para Transpo

  • Lunes: 8 a.m.–4 p.m.
  • Martes: 8 a.m.–4 p.m.
  • Miércoles: 8 a.m.–4 p.m.
  • Jueves: 8 a.m.–4 p.m.
  • Viernes: 8 a.m.–4 p.m.
  • Sábado: Cerrado
  • Domingo: Cerrado

Para Transpo es una empresa especializada en ofrecer servicios de transporte y que cuenta con oficinas en la dirección 925 Belfast Rd, Ottawa, ON K1G 0Z4, Canadá. Si necesitas contactarlos, puedes hacerlo al teléfono 6135605000. También puedes visitar su página web oficial octranspo.com para obtener más información sobre sus servicios.

Esta empresa cuenta con características especiales, como una entrada accesible para personas en silla de ruedas y estacionamiento accesible para personas en silla de ruedas. Además, es importante mencionar que Para Transpo tiene una opinión media de 3/5 según 104 valoraciones en Google My Business.

En definitiva, si estás buscando una empresa de transporte confiable y accesible, Para Transpo es una excelente opción. Te recomendamos visitar su página web para obtener más información y contactarlos para obtener un servicio de transporte de calidad. No dudes en ponerte en contacto con Para Transpo

Opiniones de Para Transpo

Para Transpo - Ottawa, Ontario
Raul Vinals
1/5

Absolutely terrible service. I work for a doctor's office and they are consistently a minimum of 1 hour late to pick up or drop off patients.
After my client waited for and EXTRA 1 and half hours, our store had officially closed and customer service at Para Transpo was completely useless and gave immense attitude. Told us to tell the elderly lady to wait on the street in the cold.
People using this service are either disabled or elderly. They deserve more. They deserve better. Do better Para Transpo. You're an absolute joke of a public transportation system.

Para Transpo - Ottawa, Ontario
Debbie Azzie
5/5

Today was my first ride to and from my destination. What a wonderful experience. Both drivers were friendly and very helpful, they both gave me great advise on how to navigate Para Transpo to make my experience flow and benefit both driver and myself. Thank you ?

Para Transpo - Ottawa, Ontario
paul graham
1/5

Great job crew!!! Way to leave a disabled elderly lady stranded.. I was pleasantly impressed when I received a call from my step daughter pleading with me to leave work early.. to do your job no less.. I have an idea.. how about picking them up when it’s time.. or maybe remember that they have a mobility issue and might be 2 minutes late.. just maybe.. I mean just maybe patience is a virtue we all need to learn quickly.

Para Transpo - Ottawa, Ontario
Lisa Cater
1/5

Terrible customer service, terrible management, your here to help people with disabilities if your not prepared to do that it is not the right job you

On September 28 at approximately 8:20am, I called para transpo and spoke to Sheila to make a formal complaint. My ride to work was scheduled at 8:00am and showed up at 8:06, the driver did not ring the bell or get out of the vehicle to assist me. I went to gather my things and put my shoes on and he was gone. When I spoke to Sheila I mentioned he didn’t get out of the vehicle and didnt wait the minutes to give me a chance to get out the door. She mentioned to me on the phone that they don't need to get out of their vehicles and they only wait 3 minutes and leave, the system showed he only waited those few moments. I asked for the case number and she said she had to submit the complaint and then give it to me. After putting me on hold for a couple minutes she then said she couldn’t get the case number and I will have to call back in and provide my name and ask about the status of complaint and reference number.

At approx. 12:40 I received a call back, the woman was very dismissive and basically agreed that Para Transpo doesn't always need to get out the vehicle and door to door means they drop you off in front of your door. She also contradicted what I was told in the morning stating the driver waited 8 minutes and tried to make it seem that it was my fault. I know this was not true. She kept repeating to me that if you live in an apartment they dont need to get out and i replied by saying that I don’t live in an apartment. I would still need help from the apartment steps! She then replied, then they should but they dont have to?

It indicates on my file “I need help”. New Drivers don’t even bother getting out of their vehicles anymore or assisting me. I have been taking Para Transpo for 10+ years and the service has gotten so terrible over the years.

Para Transpo - Ottawa, Ontario
Diane Laviolette
1/5

Book return trip for 4pm for my father
Called at 4:20 since I could not track After being on hold for 20 min. was told 10 min. Turned out to be 25 min. more. Now in rush hour and ran out of oxygen. Luckily made it home without too much breathing difficulties.

Para Transpo - Ottawa, Ontario
Myles Robertson
1/5

Horribly disgraceful. These drivers should be absolutely ashamed of themselves for the way they treat these people with disabilities. They don't deserve these jobs. I watch my neighbour with cerebral palsy struggle with these drivers who simply do not care. They purposefully park 50-100 feet away and make him walk through snow and ice to them instead of driving up to the designated post like they are supposed to. He's told by customer service to wait inside where it's warm, the drivers should walk up and knock on his door. They don't. They just drive away. So he is forced to stand in the cold for over an hour most times. I'm so embarrassed to call this city our nation's capital. Sadly, it is to be expected to receive this level of treatment from any city service, but this cannot be considered acceptable when dealing with people with disabilities. Many people have called to complain and, surprise surprise, nothing is happening. The level of standard for recruitment has not changed, how they train their drivers has not changed. Nothing has changed. The people in charge of Para Transpo should be ashamed of themselves. I don't know how they sleep at night. I guess changing things may in turn make them look bad to their superiors, so changing anything is not in their best interests. Silencing negative reviews is. Welcome to Ottawa.

Para Transpo - Ottawa, Ontario
Joan F. Lyon
1/5

My son has enough issues without the very stressful para taxi.
1/2 late & trying to put 4 people, 1 wonderful lab dog, along with wheel chairs & walkers.
This is how the city of Ottawa wants our handicapped treated. I am ashamed.

Para Transpo - Ottawa, Ontario
Siman Nour
1/5

Para Transpo thank you for nothing!!!!!

This company needs to get better. At least two times or more I had a really bad experience with para transpo. First they are late to every booking that I do with para, second of all sometimes when they pick me up but they don’t always comeback to get me how do you guys expect me to get wherever I need to go? I feel that this company needs to do something about this. It’s not fair to have no proper transportation. How do you guys expect me to get to appointments on time or get there. I am a young woman that has a disability and wants to go out and live my life, but how will I do that if Para is not reliable? Para you have to get better.

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