Links Logistics Inc. - Paterson, New Jersey

Phyllis Canova

Our daughters cross country move meant her furniture had to change hands mid trip and continue on with another party. It has been a rough road.

Many items damaged, oh has anyone seen a one year old queen size mattress and full set of pots. It seems they disappeared.

Links Logistics is near impossible to reach on phone. Before the move, during the move, and through delivery. Voicemails arent returned timely until you are at the end of your rope.

If your told your furniture will be assembled when delivered, i suggest you have the name of a handyman readily available. We had a dump and run experience. Thank god for "nextdoor" and a regerral to Randy who came to our rescue to help her with her furniture 1800 miles away.

Links definitely need to work on customer service and for god sake what happened in that truck. Everything had bangs and chips.
Broken bases, scratched tables, smashed corner of a double dresser.
The book shelf is laying on its side waiting for the adjuster, it wont stand on its feet any more.

It will be months before we resolve this.

Folks be careful when choosing a mover when going a long distance.

Take before pictures, very important!
Get more then basic insurance and get a cell number of someone in the company.

It may not be Links fault but they took responsibility for our furniture and working with them has been more than challenging.

Not a happy camper.

Wayne Johnson

LIARS. SCAM....NOT INSURED. MIKE TALKS A GOOD GAME AND TELLS YOU WHAT YOU WANT TO HEAR..GIVES YOU A PRICE THEN LENTON'S MOVERS SHOW UP AND INCREASE THE PRICE OF YOUR MOVE BY $2,000 AFTER OUR THINGS WERE PACKED. HAD TO TXT LENTON PROOF OF PRICE MIKE AND I AGEED UPON FOR HIM TO HONOR THE PRICE THEN TELLS ME MIKE IS GOING TO HAVE TO PAY FOR THE DIFFERENCE? WHAT!!! ARENT YOU GUYS WORKING FOR THE SAME COMPANY. EXPENSIVE ITEMS BROKEN....LENTON PROMISES TO PAY ME FOR OVER $600 WORTH OF DAMAGED GOODS BUT NEVER DOES....ITS BEEN 1 MONTH AND 1 WEEK SINCE OUR MOVE AND NO REIMBURSMENT....MIKE TELLS ME HE MOVES OVER 1.5MILLION PER YEAR...SURE...BUT THEY CANT PAY OVER $600 OF DAMAGES DONE TO GLASS FURNITURE. THEN I SAY IF YOUR INSURED SEND ME A CLAIM FORM...LOL..THIS GUYS SENDS ME SOME TEMPLATE OFF GOOGLE...ITS IN THE PICS PLS READ THE CLAIM FORM. ASSUMES NO RESPONSIBILITY. TELLS ME IT WILL TAKE 30 DAYS WELL MIKE MY WIFE AND I HAVE BEEN WAITING FOR 41 DAYS. FRAGILE ITEMS BROKEN DESPITE BEING WRITTEN ON THE BOX. MOVERS ARRIVE LATE THEN OUR ITEMS WERE PACKED INCORRECT ORDER SO THEY LITERALLY PUT SOMEONE ELSES ITEMS ON THE STREET TO GET OURS OUT. IF WE WERE IN A SKETCHY NEIGHBORHOOD TRUST ME THINGS WOULD HAVE BEEN STOLEN FROM WHOMEVER ALSO MADE THE WRONG CHOICE LIKE US TO MOVE WITH LINK LOGISTICS. I STAYED OUTSIDE TO WATCH THE OTHER PPLS ITEMS...THE MOVER CRAWLED ON TOP AND STEPPED ON THE OTHER PPLS ITEMS TO GET TO OURS....SAD...POOR COMMUNICATION TO WHOM EVER PACKED THE TRUCK. NOW LINTON DOES NOT ANSWER HIS PHONE ANYMORE AND MIKE SAYS ONCE THE E-MAIL WITH CLAIM FORM IS SENT HE DOESNT HAVE ACCESS YET WHEN I TXT HIM TODAY HE SAYS HE'LL LOOK INTO IT. BUT WAIT...DIDNT YOU SAY YOU HAVE NO ACCESS...MORE LIES. I ASK FOR THE NAME OF THEIR INSURANCE COMPANY AND A REP I CAN SPEAK TO REGARDING OUR CLAIM...NO ANSWER..HE TOTALLY IGNORES THAT TXT. WE MAY HAVE HAD OUR THINGS BROKEN BUT THANK GOD WE RECEIVED ALL OUR ITEMS...SAD TO SEE THE OTHER REVIEW WHEN ITEMS WERE MISSING. I DONT BELIEVE THE OTHER 5 STAR REVIEWS IMPOSSIBLE. IM GOING STRAIGHT TO BBB AND CONSUMER AFFAIRS OF NEW JERSEY TO REPORT THESE GUYS. ANY LEGIT COMPANY WOULD HAVE EASILY FILED A CLAIM WITH NAME OF INSURANCE COMPANY AND REP. THE CLAIM THEY SENT ME AGAIN HAS NO LETTER HEAD WHAT A JOKE. DONT USE THESE GUYS. AT THIS POINT THE PROMISES ARE EMPTY AND THEY ARE JUST WAITING FOR MY WIFE AND I TO GET TIRED OF ASKING THEM. OH BEFORE I FORGET LINTON TELLS ME HE MAXED OUT HIS DAILY ACCOUNT LIMIT AND COULD NOT PAY ME UNTIL THE FOLLOWING DAY...THAT DAY NEVER CAME AND HE SAYS HE CANT PAY ME FROM HIS PERSONAL ACCOUNT BECAUSE HE PAYS TAXES ON HIS BUSINESS...LOL...DUDE YOU PEOPLE COLLECTED CASH FROM ME HOW ARE YOU REPORTING THIS ON YOUR TAXES...IRS. BBB AND CONSUMER AFFAIRS NEW JERSEY WILL GET A COPY OF MY RECEIPT AND ALL DOCUMENTS. DOING BUSINESS WITH THEM IS IMPOSSIBLE. NO ONE ANSWERS THE PHONE NOW. THEY CHOOSE WHICH TXT MESSAGE THEY WANT TO ANSWER. MY WIFE AND I HAVE BEEN NOTHING BUT NICE AND RESPECTFUL AND FRUSTRATED BUT HAVE NOT DISRESPECTED THEM (I WILL POST EACH TXT IF I HAVE TO) AT THE END OF THE DAY PPL READING THIS DONT WASTE YOUR TIME AND MONEY. IF YOU CHOOSE TO GO WITH THEM ASK THEM FOR THE NAME AND NUMBER OF THE INSURANCE COMPANY WHO YOU WILL FILE A CLAIM WITH WHEN YOUR THINGS ARE LOST OR BROKEN. IF THEY HAVE NO ANSWER THEN GUESS WHAT.....YOU HAVE YOUR ANSWER. THE PIGGY BACK METHOD THEY TALK ABOUT IS AFFORDABLE BUT YOU KNOW WHAT THEY SAY..."YOU GET WHAT YOU PAY FOR"

Julia Wynne

We got the best price from them plus the best service, and that's everything we wanted in a moving company. We wanted to ensure that we would get picked up on our dates and delivered within two weeks, and they did exactly that. Links Logistics Inc did very commendable work. I just love the company.

Robert Adams

Great Movers! 02 months ago, I had to move my household items to my new house. I hired a crew from the Links Logistics Inc for this purpose. They came to our house and collected things. They assured me that the items will be transported safely. They delivered all the stuff on time. Crew members were cooperative. Thanks to them.

Richard Moore

Excellent Movers! The sales rep was excellent with his customer service. He has so much energy and passion, which made my order quick and easy. Links Logistics Inc. Moving is straight to the point with affordable costs and no gimmicks. They are far better than the other movers!

Kim Capristo

This company was excellent. The first part of our trip was handled by the worst company ever. But then this company picked up from them and they were wonderful. Linton, the owner of the truck and his assistant Gary were very professional and careful and polite. Their first concern was getting our valuables to us all in one piece and on time. I would highly recommend this company whether your move is across country, like ours, or the next town over. If we ever move again I will definitely call them first and save a bunch of money. ?

Phillip Allen

Relocation services provided by Links Logistics Inc. Company were great. I would recommend these guys again, actually used them again week after. They provide relocation service with a smile, also these guys are great.

Cara Cronin

Best moving company around! I used this moving company to move from Brooklyn to Queens and they made it stress free. The employees were friendly and I was offered a fair quote. I highly recommend this moving company for your next move. My son also used this company and he said they were great for him too.