Bugui-Bike - Palamós, Girona

Alicia S.

Muy buen trato.Atención 10!! Bicis ok.
Obtuvimos bastante información sobre la ruta que deseábamos hacer.Todo perfecto.Gracias

Beatriz

¡No alquiléis nada aquí! Muy mal trato. Alquilamos unas bicis para ir por el Camino de Ronda desde Palamós hasta Calella de Palafrugell y cuándo se lo dijimos no nos avisaron de que estaba lleno de escaleras. Tuvimos que volver y en el pueblo sólo había un carril bici de 500 metros. Todo lleno de cuestas. No merece la pena. Volvimos una hora antes porque ya no sabíamos ni qué hacer y nos encontramos con el sitio cerrado. El teléfono de contacto que nos dieron no era el del chico que nos había alquilado las bicicletas. La respuesta fue que no era su problema que nos hubiéramos cansado entre otras malas contestaciones. El tío nos decía como si fueramos tontos que la gente también tiene que tener tiempo para comer. Y yo como cliente digo que no había horarios en ningún sitio por lo que no tenía por qué estar cerrado ni yo tenía por qué saberlo. FATAL

Marc F.

he llamado y me han atendido de mala manera, muy borde y antipatico, poco servicial, precios muy elevados y abusibos

Gonzo G.

No deberían alquilar bicis en tan mal estado la que nos dieron no andaba ni en llano

E. R.

Gente muy amable y buenos precios. Recomendable. La zona es muy bonita.

thomas T.

Prachtig bedrijf, eigenaar doet al het onderhoud zelf waardoor er schappelijke prijzen gehanteerd worden voor de verhuur. Goede scooter mee gekregen 500km op gereden zonder problemen. Dit is een bedrijf naar mijn hart en ik hoop dat de vele landgenoten die hier komen dit bedrijf eens proberen.

Hani E.

Very bad treatment- rude and taking advantage of us.

We rented an electric cargo bike and a 7-gear regular bike. The guy was so friendly when we were taking the bikes. He recommended a route for us (though we were looking for a shorter ride) and charged us for a full day even though it was after 1:30 pm. We went for it!

First, the bikes were not of great quality. The electric bike had a weak motor and battery and had almost no support uphill and the other bike had issue with the gears which were not shifting smoothly and the chain was skipping when going uphill. This ruined our bike riding experience. When we complained later about it the guy said this is how it is and that the electric bike is not meant for going uphill- only support on straight line.

Because of this, we arrived 30 min late to return the bikes. We got lost and the ride was hilly and we struggles with 2 little kids (another thing he did not mention)

The nice guy at the start was not nice later!!! When we called him to say that we are a bit late he sarcastically said that how could this be as he gave us a map!!!! Then he charged us 20 euros for returning the bikes 30 min late even though we rented for a full day and used it for 6 hours. But they guy said that was not his problem and that we are late and we have to pay. When we wanted to explain the issues with the bikes he accused us of making excuses to avoid the penalty.

The guy was not nice, rude and after our money. He was nice when he tried to convince us to take a full day rental after mid-day and he was very helpful. But he wanted to max his income. When we returned the bikes 30 min late he became nasty and now he wanted to gain more money and charged us a penalty, referring to some text on his shop’s window but never explained at the time of rental or mentioned on the receipt.

Bottom line: don’t don’t don’t rent from this guy. He is after your money and his bikes are not top quality. We paid close to 100 euro for crap

Jitse V. D. H.

We came to rent 2 electric bikes and they charged 46 for the bikes by card, it was only 42 if you payed by cash. When we wanted to pay they tried to charge us 400€ (200/bike) deposit. They would wire the money back a few days later, something I wouldn’t trust. Insane