Canyon.Base Mallorca - Cala Serena, Balearic Islands

David Riera

Muy mal con el alquiler de bicis. Cambios electrónicos mal ajustados, cubiertas gastadas (pinchamos 3 veces en 1 día) y encima exigen tarjeta de crédito para el alquiler. Volvemos a Palma a buscarla (casi 1 hora de coche de ida y otra de vuelta) y luego resulta que tampoco les va bien que la tarjeta de crédito no tenga los números troquelados. Tuvimos que insistir y suplicar para que nos alquilaran las bicis. Perdimos el día con los viajes y tampoco aceptan descontarnos un día de alquiler. Ni una palabra de Español, malas caras y mala educación. Muy, muy mal. Estaba prácticamente decidido a comprar una Canyon, por eso quería probarla. Lo he descartado completamente. No quiero ni pensar que ocurriría si tengo cualquier problema con una bici comprada. Habéis perdido un cliente.

Aljosa Asanovic

Loved our experience, we rented 3 Aeroads and had the chance to be the first to ride the brand new 2025 models, all in white. Carina (and her husband) were very kind and helpful throughout the whole rental.

Note that this is located right next to a resort type hotel (Robinson) and used by their customers who can bill bikes to their rooms. For external visitors it's only cash payment and make sure to get separate insurance to cover any damage to the bikes.

Hope we'll get a chance to rent here again ?

Matias Iriarte

The best experience ever! They let me try some models because I’m interested in buying! For sure I’m gonna buy it. Thanks to the stuff, they were so kind!

Paul Cinnamon

Great experience from booking to collecting. Bike excellent, and even utilised a drop-in for a couple of adjustments at the end of a ride. A little tricky to find but nice people, top class mechanic etc

Thomas Michael Heller

Von Verleiher zu Verleiher von Insel zu Insel, top Verleihstation erstklassige Fahrräder, da ich selber einen Verleih habe kann ich mir bestens ein Urteil erlauben, nur zu empfehlen gerne immer wieder. Grüße vom Gravelbikeverleih Usedom.

glasnerph

I already own two Canyon bikes and wanted to test an Aeroad to extend my fleet with this bike.

Two months prior to my trip I contacted them and booked an Aeroad (with Disc & Di2) for six days at a very fair price.

Seriously, I did not expect the bike to be in such a good condition (compared to other bikes I rented in the past).

The communication, the rental and return went very smoothly.

An enhancement to their outstanding service would be to enable payment via credit or debit card.

Thank you for this wonderful experience. I will definitely come again, and look
forward to owning an Aeroad soon. ?

Guido Adolph

Ich empfehle die Canyon.Base Mallorca uneingeschränkt! Ganz herzlichen Dank für die professionelle und individuelle Abwicklung der Buchung. Carina und ihre Jungs betreiben die Base mit Herzblut und einer großen Portion Fahrradverrücktheit ? Das Material ist selbstverständlich in einem Topzustand. Gern buche ich wieder bei euch.

GJ C

Very good experience at the Canyon Base Mallorca!

I wanted to test the Canyon Aeroad and saw my visit to Cala d’Or as an excellent chance to do so. Approximately 3 weeks before my arrival, I have emailed them to ask for the options for my period staying in Mallorca. Fast and clear communication by Carina, and also an acceptable price comparing all other bike rental places around.

By pick-up, very smooth process. Pedals installed on no time by Carina’s husband, do the payment, adjust saddle height and off we go! After day 1 i had some minor issues with the saddle, went back day after during opening hours and was immediately helped.

By checkout: as smooth as the checkin! No issues and they saved my ‘data’ for the next trip.

Last but not least: you can buy drinking bottles, jerseys, etc here if you require them!

Good experience, would definitely recommend!